Privacy Policy

Privacy Policy

This Privacy Policy describes how Luxe Lens collects, uses, and handles your personal information when you use our website.

1. Information We Collect

We may collect personal information such as:

  • Name
  • Contact information (email address, phone number)
  • Shipping and billing address
  • Payment information
  • Order history
  • Other information voluntarily provided by customers

2. How We Use Your Information

We use your personal information for:

  • Processing and fulfilling orders
  • Communicating with you about your orders, account, or inquiries
  • Providing customer support
  • Sending promotional offers, newsletters, or marketing communications (with your consent)
  • Analysing website usage to improve our services and user experience

3. Data Sharing

We may share your personal information with:

  • Service providers and third-party apps integrated into our store to assist in fulfilling orders and providing services (e.g., payment processors, shipping companies)
  • Legal or government authorities if required by law or to protect our rights
  • Other third parties with your consent or at your direction

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Update or correct your personal information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications

6. Security

We prioritize the security of your personal information and take reasonable precautions to protect it from unauthorized access, misuse, or disclosure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyse website traffic and enhance user experience. You can manage cookie preferences through your browser settings.

8. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at contact@luxe-lens.co