Shipping Policy

Shipping Policy

Welcome to Luxe Lens! This policy outlines our shipping guidelines and procedures.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days after payment verification.

2. Shipping Rates and Delivery Estimates

  • Shipping rates are calculated at checkout based on the destination, weight, and dimensions of the package.
  • Estimated delivery times vary based on the shipping method selected at checkout and the destination.
  • Please note that delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier issues.

3. Shipping Methods

  • We offer several shipping methods including:
  • Royal Mail 2nd Class -  FREE
  • Royal Mail 1st Class - £1.99
  • Royal Mail Special Delivery Guaranteed By 1pm - £6.99
  • International Shipping - FREE
  • Customers can select their preferred shipping method during the checkout process.

4. Shipment Confirmation and Order Tracking

  • You will receive a confirmation email when your order is shipped. Please note that most orders are sent via the "large letter" option and this does not include tracking information.
  • Tracking details allow you to monitor the progress of your shipment and estimated delivery date.

5. International Shipping

  • We offer international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply upon arrival in the destination country. In most cases these charges are the responsibility of the customer.